Your information

Privacy Policy

This page explains the information Bali Saku Raba may receive when you browse the website or ask us to plan a trip.

Information you provide

When you use a contact form, email, or WhatsApp, you may provide your name, contact details, travel dates, group information, and message. We use this information to respond, prepare a quote, coordinate a booking, and provide support.

Website and analytics data

The website may receive technical information such as browser, device, approximate location, referral page, and page interactions. Production analytics helps us understand site performance and enquiry journeys. Development and local environments are excluded from the production measurement tag.

Sharing and retention

We use information for the requested travel service and do not sell contact details. Information may be shared with a relevant driver, guide, attraction, or service provider only when needed to deliver a requested booking. We retain messages and booking records for operational, safety, accounting, and legal needs.

Your questions

To ask about a message or request, contact us through Contact Us. Do not send passport numbers, payment card details, or other sensitive information through a public form or ordinary chat unless we specifically request a secure method.